WindowBossPro Blog — Routes & Scheduling

14, 30, 90 or 180 Days: Setting Recurring Window Cleaning Schedules

Recurring customers are the backbone of a window cleaning business. They are cheaper to keep than new customers are to find, they fill the schedule without a single phone call, and they make the spring rush manageable. But every recurring plan is a promise about how often you will show up, and the interval you pick shapes your routes for years.

Plans Drive the Schedule

The previous article, Moving Window Cleaning Scheduling Off Paper, Whiteboards and Spreadsheets, included setting up recurring plans as one step of moving off paper. This article looks at how to choose them.

In WindowBossPro, recurring cleanings are set by minimum days between visits. The common choices are 14, 30, 90 and 180. When that many days have passed since the last cleaning, the job comes due on the Waiting List. After a seven-day grace, it shows as overdue.

Why “Minimum Days Between Visits”

A calendar rule like “first Monday of every quarter” sounds tidy, but it breaks the moment it rains on the first Monday. Minimum days between visits is more forgiving. It promises the customer a gap of at least so many days, and the clock restarts from whenever the cleaning actually happened.

That means a late visit does not leave the next one crammed in two weeks later. And an early visit, pulled forward to fill a gap, simply resets the clock. The plan always measures from the last time you were really there.

14 Days: Busy Storefronts

Every two weeks suits storefronts that get dirty fast: restaurants, coffee shops, busy retail with lots of handprints on the door glass. These are usually short, outside-only stops, often with door glass inside too.

A 14-day storefront is a frequent stop, so it rewards a steady route. Grouping 14-day storefronts on the same street or strip center onto the same morning keeps them cheap to serve. See Early-Morning Storefront Routes: Cleaning the Glass Before the Stores Open.

30 Days: Most Storefronts and Offices

Monthly is the default for a lot of commercial work: professional offices, salons, quieter retail, bank branches. It is often the right starting point for a new storefront customer, with the option to go to every two weeks if the glass shows it.

Property managers and businesses with several locations often sit at 30 days. Set to Monthly billing, they get one statement each month covering every location, with each line labeled by address.

90 Days: Quarterly Homes

Quarterly is popular with homeowners who care about their windows, especially outside only. Four cleanings a year keeps glass looking good through pollen season, summer storms and winter grime.

Quarterly customers are where grouping pays off most. Because the clock runs from the last cleaning, customers whose first visit was on the same day stay roughly in sync. Lining up neighbors on the same cycle means they come due together and fit on the same route.

180 Days: Twice a Year

Twice a year, usually spring and fall, is the most common residential plan. It often includes inside and outside, screens and tracks, so each visit is a bigger job. Watch the window details under each address on the Waiting List when you plan; a cluster of 180-day homes can be a heavy week. How Many Homes a Day? Scheduling Window Cleaning by Window Count and Stories covers sizing those days.

Choosing for Each Customer

The right interval is the one the customer will pay for and the glass actually needs. A few rules of thumb: busy commercial glass goes shorter; homes near the coast, near construction or under heavy trees may need more often; inside work is rarely needed more than twice a year. When in doubt, start longer and offer to tighten it if the customer notices the glass going dull.

Recurring plans are offered on estimates and in the customer app, where customers can sign up for services and pricing. When an estimate is approved, it becomes scheduled services.

Changing a Customer's Interval

Intervals are not set in stone. A storefront that started monthly may need every two weeks once summer traffic picks up. A homeowner on quarterly may decide twice a year is enough. When a customer changes, update the plan on their address and the Waiting List adjusts from the next due date. Keep the conversation simple: tell them what the new interval means in visits per year and what it does to their price, and let them choose.

Set It Once, Schedule Forever

Pick the interval, set it on the plan, and the Waiting List does the remembering. Every cleaning comes due on its own, ready to route. For the rest of the scheduling tools, visit the WindowBossPro window cleaning route software page.